WORLDWIDE SHIPPING

At Street Mens Wear Shop, we deliver urban fashion globally to fit every body type, age, and budget. Our shipping process is designed to get your premium streetwear to you efficiently and reliably.

ORDER PROCESSING

1-2 business days
All orders are processed within 1-2 business days after payment confirmation.

STANDARD SHIPPING

10-15 business days
Via DHL or FedEx
Shipping Fee: $12.95

FREE SHIPPING

15-25 business days
Via EMS
Available for orders over $50

Note: We ship worldwide excluding some Asian regions and remote areas. International customers may be subject to customs fees and import duties, which are the responsibility of the recipient.

RETURNS & EXCHANGES

We’re committed to ensuring your urban fashion fits your style and body perfectly. Just as we carefully curate our premium collections of Denim, Cargos, Outerwear, Fleece, and Sets, we’ve designed a straightforward returns process that respects your time and style journey.

QUICK SUMMARY

  • We accept returns and exchanges within 15 days of delivery
  • Items must be unworn, unwashed, with original tags attached, and in original packaging
  • Refunds are processed to your original payment method
  • Return shipping is customer responsibility (except for defective items)

HOW TO RETURN OR EXCHANGE

1
Submit Request
Email us at [email protected] using the template below
2
Wait for Approval
We’ll respond within 24 hours with return instructions
3
Package Items
Include original items with tags in original packaging
4
Ship Back
Send to our Asheville address (provided upon approval)
5
Receive Refund/Exchange
Processed within 5-7 business days after we receive your return

RETURN REQUEST TEMPLATE

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Street Mens Wear Shop Team,

I would like to request a [return/exchange] for my recent order.

Order Number: [Your Order Number]
Order Date: [Date Ordered]
Items to Return/Exchange:
– [Product Name], Size: [Size], Color: [Color]
– [Add additional items if applicable]

Reason for Return/Exchange: [Please specify – size issue, style preference, defective item, etc.]

I understand that:
– Items must be in original condition with tags attached
– Return shipping is my responsibility
– Refunds will be processed to my original payment method

Please provide return instructions and address.

Thank you,
[Your Full Name]
[Your Email Address]
[Your Phone Number (optional)]

REFUND TIMELINE & METHOD

Processing Time
5-7 business days after we receive your return
Refund Method
Original payment method (Visa, MasterCard, JCB, or PayPal)
Bank Processing
Additional 3-5 business days for the refund to appear in your account
Exchange Processing
New item shipped within 1-2 business days after return is received

NON-RETURNABLE ITEMS

To maintain the quality and exclusivity of our collections, the following items cannot be returned or exchanged:

  • MYSTERY BOXES: Due to their surprise nature and curated contents
  • BUNDLES: Special promotional sets sold as complete packages
  • Final Sale Items: Clearly marked as non-returnable at time of purchase
  • Worn or Altered Items: Any clothing showing signs of wear, washing, or removal of tags

INTERNATIONAL RETURNS

  • International customers are responsible for return shipping costs
  • Customs fees and import duties are non-refundable
  • Please mark package as “Returned Goods” to avoid additional customs charges
  • Refunds will be processed in USD to your original payment method

NEED STYLE ASSISTANCE?

Our urban fashion experts are here to help with sizing, styling, or any return questions.

Email: [email protected]
Response Time: Within 24 hours
Address: 2092 Diamond Street, Asheville, US 28801

Street Mens Wear Shop – Delivering Urban Fashion to Every Body Type, Every Age, Every Budget. Worldwide.